Download manager blocked by Outpost

[justins]

I'm using a download manager (Download accelerator plus) that works by opening up 4 simultaneous connections to ftp sites to download files quicker.

I've put the download manager in my trusted applications (allow all), but Outpost still seems to block it. When I try to use the dowload manager, it connects to the FTP site OK but then it doesn't start downloading. As soon as I close Outpost it starts up fine. I'v tried other download managers that work the same way and had the same problem. Strangely when I look in the Outpost blocked applications log, it doesn't show up there.

Any body any ideas?

Thanks!

[guitarhero]

I am succesfully using DAP with Outpost on a Win2K system.

I'm pretty sure that I just accepted the offered 'Download Manager' preset rules, but in any case there are 3 of them:

Rule 1: Download Manager

Where the protocol is TCP
and Where the direction is Outbound
and Where the remote port is 80-83, 443, 1080, 3128, 8080, 8088, 11523
Allow it


Rule 2: Download Manager FTP Connection

Where the protocol is TCP
and Where the direction is Outbound
and Where the remote port is 21
Allow it


Rule 3: Download Manager FTP DATA Connection

Where the protocol is TCP
and Where the direction is Inbound
and Where the remote port is 20
Allow it

[root]

You may need to add extra ports sometimes, but will not know it unless you are in rules wizard mode.
So when you want to download, use rules wizard mode, and when it tries to download, you will get a popup box asking to allow to a certain IP and a certain port. When this happens, select other, and uncheck the box at the top for port, and then click allow for the IP only. That will allow for multiple downloads at the same time without asking for a different port each time.
Hope this gets it for you.
guitarhero's rules should work for most downloads.

[justins]

thanks for the ideas, but I'm still having problems...

What I've now found is that DAP works fine with OP on some ftp sites but not on others....

For example, this file:

http://spamihilator.sourceforge.net/...ator_0_9_3.exe

will download no problem with DAP if I have OP running. But then I try:

ftp://ftp.hp.com/pub/softlib/softwar...a_w010_enu.exe

and DAP only makes one connection and won't start downloading UNLESS I close OP, then its all hunky dory. The fact that one's http and ones ftp seems irrelevant as ftp sites do work sometimes and http sites sometimes don't.

I'm running XP and the rules that I have for DAP are just as guitarhero has. Also, my OP *is* in rules wizard mode, but I don't get any popup when DAP is launched. Even if I remove DAP from my allowed applications and then start a download, I just get a popup giving me the options "Allow all....", "Stop all....." or "Create rules using...." The last option only gives me a choice of "Download manager" or "Browser", and not "Other"

root, it seems that what your saying is probably the cause, but I can't see a way 'round it...

I'm running OP free if that makes any difference......

J

[MegaHertz]

Some FTP sites require Inbound Authentication in order to work (Linux FTP Servers seem to be the worst). Try enabling the Global Rule Allow Inbound Identification. If that works just copy down the global rules settings and create a duplicate rule for your download manager.

[justins]

Thanks,

I had thought of this and tried changing that setting, no difference 'though.....

[root]

If in rules wizard mode you are not getting a popup, then you must have a rule blocking it somewhere.
Take a look at all of your rules and see if you see something that is blocking that may cause the problem.

[chrisclu]

Originally posted by justins
Strangely when I look in the Outpost blocked applications log, it doesn't show up there.

Any body any ideas?

Thanks!

Have you looked in Active content? Many times I have not seen somthing in blocked, but when I looked in AC I find that 1 or more catagories were blocked, like cookies and java script. I than add the IP to AC properties and allow them. ( If it's a site I care to)
I have al, but referrers, disabled by default. Used to disable referrers too, but about 60% of the sites I go to need them and I got tired of toggling it on and off.
Check your AC log. Sometimes the obvious is what gets us messed up.
Chris

[justins]

No, nothing blocked in active content... and my settings are to enable everything

I just get a popup giving me the options "Allow all....", "Stop all....." or "Create rules using...." The last option only gives me a choice of "Download manager" or "Browser", and not "Other"

I do get the popup after I've removed DAP from my trusted applications, just not an "other" option under create rules.

The Error message that DAP gives me after it times out is:

server response 425: can't build data connection

What I've also found is that I get entries like this in my attack detection log each time I try a download:

03/03/2003 10:32:32 Connection request 192.6.234.10 TCP(5003)

In my attack detection settings I don't have any boxes checked to block intruders / deny services 'though.

uuuummmmmmmmm

[root]

Try this. SHut down all of the plugins. Shut down Outpost and reboot. Check and make sure the plugins are all disabled still.
Try to download from one of the problem sites and if you still can't download, check the blocked log.
Also copy all of the allowed log lines that have to do with the effort to download and post here. Select the top line, hold the shift key and select the appropriate line down the page. You will get a highlighted area you can copy and paste.
Do this after disabling the plugins and trying to download.

[MegaHertz]

justins,

Have you tried connecting to the offending sites using Passive mode? If not add a rule to your DL manager like the following:

FTP Passive Connection
Where protocol is: TCP
and Where the direction is: Outbound
and Where remote port is: 1024-65535
Allow it

Let us know if it works. I had to add this rule to my ruleset for Getright to get it to the point where it would work on virtually all FTP sites.

[justins]

Thanks Megahertz,

Passive mode was the problem. As DAP was in trusted applications, passive mode was allowed anyway, but then I looked at my settings for DAP and found there was an option to "use FTP in PASV mode" (required behind some firewalls), so it hadn't been using passive mode anyway - I allowed it, and......IT WORKED!

Thanks!

J

[MegaHertz]

Glad I could help.

[Makc666]

The problem was in fact that "As DAP was in trusted applications" and not because passive mode was not allowed!!!
This is a bug of Outpost 2.5 and the staff knows about it!!

[MegaHertz]

Originally Posted by Makc666

The problem was in fact that "As DAP was in trusted applications" and not because passive mode was not allowed!!!
This is a bug of Outpost 2.5 and the staff knows about it!!

Please look at the date of the original posts before you post replies, this thread is almost 18 Months old and has nothing to do with Oupost v 2.5.